Human Resources Director
Chick-fil-A Santa Maria
Full-Time | Salaried, Exempt
Position Summary
Chick-fil-A Santa Maria is seeking an experienced Human Resources Director to support our
two locally owned and operated restaurants and approximately 150 Team Members.
This is a hands-on leadership position responsible for employee relations, California
employment-law compliance, protected leaves, benefits administration, hiring practices, HR
documentation, and supporting our restaurant leadership team.
We are looking for someone who understands that excellent HR means both taking care of
people and protecting the organization through consistent, fair, and legally compliant
practices.
Key Responsibilities
Serve as the primary HR resource for Team Members, Directors, and the
Owner/Operator.
Maintain strong working knowledge of California employment and wage-and-hour
requirements.
Administer and monitor protected leaves, including CFRA, FMLA, Pregnancy Disability
Leave, paid sick leave, disability accommodations, workers' compensation-related
absences, and other applicable California leave requirements.
Guide leaders regarding attendance, performance management, coaching, corrective
action, investigations, suspensions, and terminations.
Conduct workplace investigations and appropriately document findings and
recommendations.
Administer and coordinate employee benefits, including health insurance and SIMPLE
IRA/401(k) retirement benefits.
Monitor HR-related payroll, timekeeping, meal/rest-period, PTO, sick-leave, and
personnel-record compliance.
Oversee compliant recruiting, interviewing, hiring, onboarding, and employee-separation
practices.
Maintain personnel files, policies, required notices, employee acknowledgments, and HR
documentation.
Train and coach restaurant leaders on HR policies and California employment
requirements.
Identify situations requiring consultation with outside employment counsel or other
professional advisors.
Periodically work alongside restaurant Team Members for operational familiarization,
relationship building, and a firsthand appreciation of the work and challenges faced by
our teams.
Minimum Qualifications
Five (5) years of progressively responsible HR, management, or comparable
leadership experience, with at least two (2) years specifically responsible for Human
Resources functions.
Direct Human Resources experience in California, with demonstrated knowledge of
California employment practices, wage-and-hour requirements, and employee
protections.
Current SHRM-CP, SHRM-SCP, PHR, PHRca, SPHR, or comparable recognized
professional HR certification.
Demonstrated experience with employee relations, performance management, discipline,
workplace investigations, and employee separations.
Working knowledge of protected-leave and accommodation requirements, including
CFRA, FMLA, Pregnancy Disability Leave, paid sick leave, and the reasonable-
accommodation/interactive process.
Strong communication, organization, documentation, confidentiality, and professional
judgment.
Ability to appropriately handle sensitive employee matters with fairness, consistency,
discretion, and compassion.
Comfortable working in a fast-paced environment with a predominantly hourly
workforce.
Preferred Qualifications
PHRca certification, reflecting specific knowledge of California Human Resources
requirements.
Experience supporting a large hourly workforce.
Previous experience in quick-service restaurants, restaurants, hospitality, retail, or a
similar high-volume environment.
Bilingual English/Spanish.
Bachelor's degree in Human Resources, Business Administration, Organizational
Leadership, or a related field.
Fast-food or restaurant experience is preferred but not required.
Compensation & Benefits
$85,000–$115,000 annual salary, based upon experience and qualifications.
Employer contribution toward health insurance, with contribution and coverage based
upon the applicable plan and individual circumstances.
SIMPLE IRA/401(k) retirement benefits, subject to plan eligibility and terms.
Paid vacation/PTO and sick leave in accordance with company policy and applicable
California law.
Meals provided or covered while working qualifying restaurant shifts.
Professional development and continuing HR education opportunities.
Company support for maintaining applicable professional HR certifications.
About Us
We operate two Chick-fil-A restaurants in Santa Maria and employ approximately 160 Team
Members. We believe in treating people with dignity and respect while maintaining high
standards of accountability, integrity, service, quality, safety, and excellence.
The HR Director will be an important member of our senior leadership team and will work
directly with the Owner/Operator and restaurant leadership to build a workplace where Team
Members are treated fairly, leaders are equipped to lead well, and employment practices are
consistently and professionally administered.
Chick-fil-A Santa Maria is an equal opportunity employer.